Position:               Merchandise Operations Director

Location:              South East

Salary:                   £70,000 – £90,000

The Opportunity

This is a rare opportunity to join a dynamic, market leading global enterprise for Marketing Communication Solutions. Through their broad portfolio of services, they provide essential support for their clients. Due to significant business growth there is now a need for a talented Merchandise Operations Director to join their business and deliver a right first time, world class service. Promotional Merchandise is a relatively new service line so this is a great opportunity for the right candidate to make a real impact on a growing area of the business.

The Role

As a Merchandise Operations Director, your core responsibility will be the development and delivery of a growing merchandise and premiums category. The role is to drive operational management strategy across a global marketing communications business. You will develop, implement and oversee best in class process and ensure that all relevant and connected departments achieve the company’s goals. The Merchandise Operations Director will also be key to implementation of premium service lines for other new clients. You will be responsible for ongoing management of all client relationships; this will also include compliance and quality assurance, which will also be integral to the development and management of a supplier network that will be across both the EMEA region and Asia.

The Required Skills and Experience

It goes without saying that a Merchandise Operations Director will be tenacious, driven, confident and professional but the successful candidate will also have an expert understanding of Promotional Merchandise. You will understand how to deal with prestigious projects within the FMCG, Retail and Consumer Electronics and will possess a proven track record in Client Services with a good understanding of MIS and CRMs.

To be successful as the Merchandise Operations Director, you must have experience of finding effective solutions for client and operational requirements. You will have extensive experience of sourcing across the EMEA regions as well as strong knowledge of sourcing from the Far East. There will also be a need to grow and develop a team, so experience of managing high performing teams is essential.

The Offering

In return for your skills and contributions as a Merchandise Operations Director, this fantastic business will offer you a competitive salary of up to £90,000 which will be dependent on your previous experience, in addition to expected benefits, which include a generous pension and health insurance.  This role will give you the opportunity to really influence a growing category within Global Marketing Communications organisation, so future opportunities will be driven on how well the category performs. Apply now!